Privacy Policy for the CLICK Laptop Lending Library Program

Effective Date: November 1, 2024

At Northwest Wisconsin Workforce Investment Board (NWWIB) and our CLICK Laptop Lending Library your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information. By using our services, you agree to the terms of this policy.

1. Information We Collect We only collect the following information from participants:

• Name

• Contact information (e.g., email address or phone number)

• Basic demographic information (e.g., age group, zip code, underserved, under-connected, low income, affected by COVID-19 public health emergency, minority, disability, senior (60+), incarcerated, rural area)

• Loan and usage details (e.g., laptop ID, loan period)

This information is collected solely for reporting purposes required by the grant funding our program.

2. How We Use Your Information The information we collect is used exclusively to:

• Fulfill the reporting requirements of our grant funders.

• Monitor and improve the effectiveness of the program.

We will never sell, rent, or share your personal information with third parties for marketing or commercial purposes.

3. Data Protection We implement appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, or misuse. Only authorized personnel have access to the data, and they are required to maintain its confidentiality.

4. Data Retention Your information will be retained only for as long as necessary to fulfill the purposes outlined in this policy and comply with grant reporting requirements. After this period, your data will be securely deleted or anonymized.

5. Your Rights You have the right to:

• Access the information we have collected about you.

• Request corrections to your information.

• Request the deletion of your information, subject to grant reporting requirements.

To exercise these rights, please contact us at [Insert Contact Information].

6. Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website and will include the effective date of the change.

7. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: info@nwwib.com

• Phone: (715) 685-1425

• Address: 301 Ellis Ave S # 3, Ashland, WI 54806

Thank you for participating in the CLICK Laptop Lending Library program. Your trust and privacy are important to us.